Here’s the revised return and exchange policy for Gigabyte Lifestyle:

Return and Exchange Policy

We want you to be completely satisfied with your purchase. If you’re not, we offer hassle-free returns and exchanges.

Return Policy

If you’re not satisfied with your purchase, you can return the item within 7 days of delivery for a full refund. The item must be unused, in the same condition you received it, and in the original packaging.

Exchange Policy

We’re happy to exchange your item if you need a different size or color. Return the item within 7 days of delivery, unused and in the original packaging, and let us know your preferred size or color. We’ll process the exchange promptly.

Please Note:

  • Refunds will be issued to the original payment method within 7 days of receiving the item.
  • We allow full refunds on any item you purchase which means nothing will be deducted and you will get the entire amount in your similar account.
  • Customers should use our Return/Exchange window for a particular action, our courier team will Pick up the item from original address.

Return Conditions:

  • The product must be returned in its original condition, unworn, unwashed, and with all original tags attached.
  • Our courier team will attempt twice for Pickup, if they are unable to Pickup the customer should return the item to our address.  

Return Process:

To initiate a return, please follow these steps:

  1. Contact our customer support team within 7 days of receiving your order, specifying your order number and the size you wish to exchange.
  2. Our customer support team will guide you on how to proceed with the return and provide you with a return shipping address.
  3. Pack the item securely, ensuring it is in its original condition and includes all original tags.
  4. Once we receive the returned item, our team will inspect it to ensure it meets the return conditions.
  5. If the return is approved, we will process the exchange or refund, depending on the availability of the requested size.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact our customer support team immediately. We will assist you in resolving the issue promptly.

Modification of Policy:

If you have any further questions or need assistance, please don’t hesitate to contact our customer support team at info@gigabytelifestyle.com.

Thank you for choosing Gigabyte Lifestyle. We appreciate your business!